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Face-to-Face Communication |
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By: Vadim Kotelnikov
Founder, Ten3 Business e-Coach – Your 360 Achievement Catalyst!
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"Many attempts to communicate are nullified by saying too much." – Robert Greenleaf |
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Great CommunicatorTargeted Market: "I like to talk with people who express my thoughts clearly." – Unknown...Communication Management Skills: "Man is least himself when he talks in his own person. Give him a mask, and he will tell you the truth." – Oscar Wilde...Market Analysis: "Some read to think, these are rare; some to write, these are common; and some read to talk, and these form the great majority." – Charles Caleb Colton... MoreKnow What Your Body Is Saying "Body language accounts for more than half of what other people respond to and make assumptions about when they connecting with you. And more often than not, you're not consciously thinking about it. By becoming conscious, you're 50 ahead of the game."3
"A bore is a person who talks when you wish him to listen." – Ambrose Bierce... More 10 Rules of Effective Listening
By: Linda Eve Diamond
Rule #1: Stop Talking!
Eye Contact Eye is one of the most important nonverbal channels you have for communication and connecting with other people. "The cheapest, most effective way to connect with people is to look them into the eye."1 Eyes are not only the "window to the soul", they also answer the critical questions when you are trying to connect:
Attitude Is Infectious and Drives Behavior Your attitude is the first thing people pick up on in face-to-face communication.1 Just as laughing, yawning, and crying are infectious, attitude is infectious. Before you say a word, your attitudes can infect the people who see you with the same behavior. Somehow just by looking or feeling, you can be infected by another person's attitude, and vice versa. When you are operating from inside a really useful attitude, such as enthusiasm, curiosity, and humility, your body language tends to take care of itself and sends out unmistakable signals of openness... More
Pretending Ignorance: Smart Is Dumb Socrates used this technique more than 2300 years ago. He pretended ignorance in order to encourage others to express their views fully. Today, many world's smartest and fastest businesspeople have perfected this art – consciously or unconsciously – of paying dumb. "People who try to impress by pretending to be smart generally aren't. Truly smart people know that by playing dumb and asking the other party to repeat or explain things several times, asking lots of questions, they'll be better prepared to respond and then make a fast decision." 3Socratic questioning is at the heart of critical thinking – they enhance your critical thinking skills.
Socratic questions challenge
accuracy and completeness of thinking in a way that acts to move
people towards their ultimate goal...
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Become an Irresistible Sales Communicator
Rather it is a state of
mind
Silence As a Great Conversation Skill
Silence, listening and caring about the
answers is a great conversation skill. To
build relationships and network with people effectively, the only thing you
need to do is to ask them
all about their business and what they do.
Why? Because "people, in general, like to hear the sound of their own
voice. So if you listen well they'll trust
you and if you ask the right questions, you'll uncover all the clues you'll need
to decide if you have something to offer them or their contacts."4
Followed this advice and you'll be pleasantly surprised by the results. What's
even more interesting is, that it requires less energy, waste and preparation
doing it this way!
Move From HOW Are You To WHO Are You
By: Scott Ginsberg
There comes a time in every conversation with someone you’ve just met
when you must cross the chasm between “HOW are you?” and “WHO are you?”
A helpful technique for doing so is by
asking creative, open ended
questions. These questions function as front porches, inasmuch as their
ability to
build rapport, spark creativity and invite people to share
their experiences and preferences. What’s more, they show an interest in
people’s opinions and insights...
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The Tao of 
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