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Fundamental
Management Changes Engendered by
the Internet
According to Bill Gates |
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Focusing on your
core competencies and
outsourcing everything else to outside
suppliers
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Maintaining a small central core of people, and employing others
as and when required
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Expanding rapidly and even globally from small or medium-sized
bases
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Escaping from geographic constraints by transferring work to
where it is best and/or most economically done
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Refocusing all processes on the
customer, and constantly mutating to meet changing markets
and competition
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Increasing the pressure to shorten cycle time and
increase
the speed of all other processes
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Virtual Integration: Action Areas |
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Integrate
into customers' operations:
To
increase customer value-added
and
differentiate yourself from
your competitors, integrate yourself into your customers
operations. The more of your customers' work you undertake, the
harder it is to find the line that separates you from them.
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Use Internet to transform the processes
that link you with your customers, suppliers and other alliances
and work intimately with
them to reduce distinctions from them.
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Converge your core competences and
outsourcing.
With virtual integration, flawless coordination of outsourced
processes, such as
product design or
coaching, can be achieved so that operations of different
companies are intertwined and cannot exist independently.
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Humorous
Business Plan: How To Succeed In Innovation
Brief History:
"The Internet? We are not
interested in it."
–
Bill Gates, 1993...
More
New Realities
The
Internet
changes the fundamental nature of doing business and competition. As new ways of
building and delivering products and services online emerge,
your
competition goes beyond established competitors to include new companies, in
addition to new innovations, ideas or
ways of improving existing processes or products.1
The wired world is a world in constant flux. Bill
Gates, the Founder of Microsoft, describes the new Internet era as an
environment of constant change, or "punctuated chaos." As all financial players
are digitally connected, "any downturn or upturn in a major market creates
overnight reverberations in other markets... The digital world is both forcing
companies to react to change and giving them the tools by which to stay ahead of
it". IT helps you connect your business strategy with organizational
response. Without IT there will be no fast response – and no company, as today
"it's not the big that eat the small... it's
the fast that eat the
slow."
New
Business Models
Internet commerce gives
rise to new kinds of business
models. But the web is also likely to reinvent tried-and-true
models. Auctions are a perfect example.

One of the oldest forms of
brokering, auctions have been widely used throughout the world to
set prices for such items as agricultural commodities, financial
instruments, and unique items like fine art and antiquities.
The Web
has popularized the auction model and broadened its applicability to
a wide array of goods and services.
In the most basic sense, a
business model is the method of doing business by which a company
can sustain itself – that is, generate revenue. Business models are
perhaps the most discussed and least understood aspect of the web.
The web changes traditional business models. Internet business
models continue to evolve. New and interesting variations can be
expected in the future. But there is little clear-cut evidence of
exactly what this means
Business models have
been defined and categorized in many different ways.
Professor Michael Rappa of
the Alan T. Dickson Distinguished University, United States,
describes nine basic categories of business models on the Web:
brokerage, advertising, infomediary, merchant, manufacturer
(direct), affiliate, community, subscription, and utility. The
models are implemented in a variety of ways, as described in the
table below. Moreover, a firm may combine several different models
as part of its overall Internet business strategy. For example, it
is not uncommon for content driven businesses to blend advertising
with a subscription model.

Some models are quite simple. A company
produces a good or service and sells it to customers. Other models
can be more intricately woven. Broadcasting is a good example. The
broadcaster is part of a complex network of distributors, content
creators, advertisers (and their agencies), and listeners or
viewers. Who makes money and how much is not always clear at the
outset. The bottom line depends on many competing factors.
Business models have taken
on greater importance recently as a form of intellectual property
that can be protected with a patent. Business models (or more
broadly speaking, "business methods") have fallen increasingly
within the realm of patent law. A number of business method patents
relevant to e-commerce have been granted...
More
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